Insights on marketing, tech, and AI adoption.
Technology
Why trade and professional associations need an AI ethos
As AI adoption rises, learn why trade and professional associations need a defined AI ethos to protect member data, avoid legal risks, and empower their teams.
Content
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Technology
Dot-com predictions: what tech & political "visionaries" got right and wrong, and are there lessons for the AI boom?
Tech visionaries made bold predictions about how the internet would transform business, communication, and society. This article revisits forecasts from Bill Gates, Steve Jobs, Jeff Bezos, and political leaders to see what came true, what failed, and what their track records can teach us about today’s AI boom.
AI & Automation
Anatomy of an AI skill
Learn how an AI customer support email assistant uses planning, action, reflection, and memory to understand issues, draft replies, escalate tickets, and track follow-up.
AI & Automation
Seven core competencies for AI Professionals
Based on frameworks from the Business-Higher Education Forum (BHEF), this guide outlines the seven fundamental skills every professional needs to thrive in an AI-driven workforce, proving that success requires a powerful blend of technical acumen and human-centric capabilities.
Services we provide
AI & automation
AI adoption & automation
We invest a great deal of effort and time understanding Artificial Intelligence so you can use it safely and strategically. Our approach combines deep AI expertise with practical process design and au...
Branding
Brand & experience services
We conduct brand reviews and support rebranding initiatives at any organizational level. Our cost-effective approach serves as a launch pad for new initiatives.What we deliverBrand experience audits a...
Content strategy
Content & marketing strategy
Create innovative content tied to strategy while building efficient processes for content distribution. We help you develop a sustainable content engine that drives results.Our services includeGenerat...
Research & analytics
Research & data visualization
We help visualize information and data, providing context and clarity for key initiatives. Our deep industry and organizational research translates into multi-use tools that drive decision-making.Deli...
Our work
Content collaborators
Brian Birch
Brian is an accomplished leader with over 20 years of experience driving growth through technology i...
Jason Oliver
Jason Oliver is Harrier's AI, GEO, and process expert. He brings deep expertise in artificial intell...
Jay Dunbar
Jay Dunbar specializes in transforming complex operational chaos into the predictable, efficient sys...
Joe Buonocore
Joe Buonocore brings extensive website and app development expertise to Harrier. With a passion for...