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Business Consultant, Marketing Strategist & Tech-Driven Problem Solver Kristen is a versatile business consultant and tech strategist based in Chicago, Illinois, with a career spanning over 15 years in business development, SaaS product growth, operations, and customer success. Currently serving as a Wingman Business Consultant at HarrierBiz.com, Kristen partners with organizations to identify operational and strategic gaps, leveraging her expertise in AI, marketing, content strategy, and technology stack development to drive measurable growth. In addition to her consulting work, Kristen is an Assistant Account Manager at Yellowstone Landscape, where she applies her deep background in commercial landscaping operations to enhance client experience and team performance. Her leadership in technology implementation, process improvement, and scalable service delivery has helped organizations achieve long-term profitability and operational excellence. Kristen is also an Instructor at Even Made, empowering homeowners with practical, hands-on skills in woodworking, painting, plumbing, and electrical work, and the Founder of Frida, Rosie & Jane LLC, a venture dedicated to business strategy and creative solutions. She has a rich track record of driving SaaS product development and growth as a former Enterprise Growth Manager and Marketing Lead at Attentive.ai, where she spearheaded marketing campaigns, product strategy, and client success—closing over $400K in enterprise deals in her first year. With experience ranging from UI/UX strategy and CRM optimization to customer success leadership and marketing execution, Kristen thrives at the intersection of technology and human-centered solutions. She’s a dynamic public speaker, educator, and consultant passionate about transforming operations, building strong client relationships, and fostering innovation.